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How do I send artwork, images and details to personalise items?

For sending us your photos and details, each item has image upload boxes and text boxes for you to leave the details required or you can email us at

Can I have a sample sent out with my artwork on?

Sorry we do not currently offer this service. If you purchase a single item and order a bulk order within 30 days we will refund the cost of the single item against your bulk order.  For wholesale prices send us a message for further details before ordering your sample.

Are there any limits with my design?

The only limit is your imagination. Each item will state what can be printed e.g. photos, text, messages, images etc. Copy right images will not be accepted so please make sure you have permission to use the images you are sending. If you need any help with designs feel free to send us a e-mail to

Do you offer Free delivery?

We certainly do, Free standard delivery is available on orders over £29.99. We also have free delivery Fridays every so often so make sure you sign up to our news letter page to stay upto date with this offer.

How long will my items take to come?

We aim to dispatch all orders in 5-7 working day, however 80% of orders are dispatched with in 1-2 working days. Postage time depends on the service you select. So from the moment you order your item to the moment its delivered to your door is between 5-9 working days. If you require your order urgently please message us and we can see what we can do.

Can I collect and pay for my order on collection?

You can collect your order from Gloucester no problem, just send us a message to arrange a date and time as our collection times do change depending on current commitments. Sadly payment on collection is not accepted and orders need to be paid for in full before collection unless a deposit is agreed prior to collection then the balance will need to be paid either prior to collection or at the point of collection. Goods will not be released without full payment being made prior.

Is there a limit of how many characters I can have for name only items?

Normally there is no restrictions. Any items with restrictions will be mentioned and limited on the item page when ordering. How ever some times we can get more in then stated online as this can vary between sizes and designs. If you need more characters than stated please contact us and we can check for you.